Introduction
Welcome to Nagaram Municipality Citizen Buddy! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application.
Purpose
This app is built to help provide online city information, online services, grievances, and many more services for the citizens of NagaramMunicipality. It allows users to register grievances and make online payments for house bills, water bills, etc.
Information We Collect
Personal Information:
We collect personal information such as your name, phone number, and other details necessary to address the issues raised by the user (petitioner) and to provide the functionality of the application. We do not collect any personal user data except for tracking the mobile number to show the results of the services.
Non-Personal Data:
We use images and free image banners to support the application.
Permissions We Require
Our app requires the following permissions to function correctly:
Camera: To capture images using the mobile front and back cameras for the grievance module. The captured images are stored on the phones storage and shared within the app with the users permission.
External Storage:
To access the gallery for posting pictures in the app to share information with other users on the app.
How We Use Your Information
We use the information we collect to:
Provide and improve our services.
Personalize your experience.
Communicate with you.
Ensure the security of our app and users.
Comply with legal obligations.
Sharing Your Information
We do not share your personal information with third parties except:
With your consent.
For processing and service provision by trusted partners.
To comply with legal requirements.
To protect our rights and the rights of our users.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Your Choices
You can manage your privacy settings and control what information you share with us through your device settings.
Childrens Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]